1. To apply, our assistants will help customers 
fill out an application form at the Elite Lounge, Plaza Senayan Lower Ground Level, when they provide:
A valid ID: SIM, KTP or Passport; and
Valid shopping receipts* totaling Rp 3,000,000.00 or more within one month.
Note: customers must be aged 17 and above, and any management or employees of PT Senayan Trikarya Sempana, or retailers of Plaza Senayan Shopping Centre, Plaza Senayan Arcadia or Fairmont Jakarta, and their immediate families, are not eligible.

2. Elite Membership Levels:
Ruby Level: for minimum purchases totaling Rp 3,000,000.00 in 1 (One) month.
Emerald Level: for minimum purchases totaling Rp 75,000,000.00 in 1 (One) month.
Diamond Level: for minimum purchases totaling Rp 300,000,000.00 in 1 (One) month.

*All receipts should be provided on the same day of purchase. Other terms and conditions apply, full terms and conditions can be found on the Elite registration form or at the Elite Lounge.

  1. To collect points, members can shop at their favorite Plaza Senayan, Plaza Senayan Arcadia, or Fairmont Jakarta store, then show their receipts and Elite Card at the Elite Lounge, Plaza Senayan Lower Ground Level, from 10:00 am to 10:00 pm on the same day of purchases from 10:00 am to 10:00 pm. For any purchase after 10:00 pm, members are allowed to collect points on the next day until 12:00 pm.
  2. The maximum point limit per receipt is 1.000 points except for the receipt from Jewelry and watches stores which is a maximum of 600 points per receipt.
  3. Elite Loyalty Program now also temporarily provides Drop Box located at the FoodHall Level Basement, and at Elite Lounge, Plaza Senayan Lower Ground Level.

*Other terms and conditions apply, full terms and conditions can be found on the Elite registration form or at the Elite Lounge.

  1. Members can track their points by visiting the Elite Lounge, Plaza Senayan Lower Ground Level. Once they have sufficient points, they can be redeemed for rewards by filling out a redemption form, presenting the Elite Card, and choosing a reward.
  2. Rewards can only be redeemed by the Member in person.
  3. Members can only redeem points for rewards available and while stocks last.
  4. Ruby and Emerald tier Members can only redeem points for one (1) reward at the time of redemption.
  5. Diamond tier Members can only redeem points for two (2) of the same reward at the time of redemption.

*Other terms and conditions apply, full terms and conditions can be found on the Elite registration form or at the Elite Lounge.

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